FAQ – Your Questions, Answered

🚀 General Questions

Q: What is GOOD KOFFEE?

A: GOOD KOFFEE is a refreshingly adventurous sparkling coffee designed to fuel those who create, perform, and push boundaries. Each can contains 40mg of caffeine, inspired by global flavours, and made with all-natural ingredients—no artificial sweeteners!

Q: How much caffeine is in GOOD KOFFEE?

A: Each can contains 40mg of caffeine—just enough to energise you without overstimulation.

Q: Is GOOD KOFFEE suitable for vegans?

A: Yes! GOOD KOFFEE is made with 100% plant-based ingredients and is suitable for vegans.

Q: Does GOOD KOFFEE contain artificial sweeteners or preservatives?

A: No! We keep it clean and natural—no artificial sweeteners, no preservatives.

📦 Shipping & Delivery

Q: Where do you ship?

A: We currently ship across the UK & Ireland, with plans to expand internationally soon!

Q: How much is shipping?

A:

  • UK Standard Shipping: £2.95 (2-4 working days)
  • Free UK Shipping: On orders over £40
  • Ireland Tracked Shipping: £6.95 (3-5 working days)
  • Free Ireland Shipping: On orders over £50
  • Express UK Shipping: £4.95 (Next-Day Delivery if ordered before 12 PM)

Q: How long does delivery take?

A: Orders are dispatched within 1-2 working days. UK orders typically arrive in 2-4 working days, while Ireland orders take 3-5 working days.

Q: Do you offer international shipping?

A: Not yet, but we’re working on it! Sign up for our newsletter to be the first to know.

🛍️ Ordering & Returns

Q: Can I order a trial pack before committing to a full case?

A: Yes! Our Trial Pack (£21) lets you sample all three flavours—Vietnam, Barbados & India— before choosing your favourite.

Q: What payment methods do you accept?

A: We accept Visa, Mastercard, PayPal, Apple Pay, Google Pay, and Shopify Pay.

Q: Can I return my order if I’m not happy?

A: As GOOD KOFFEE is a perishable product, we cannot accept returns for change of mind. However, if your order arrives damaged, incorrect, or faulty, please contact us at hello@goodkoffee.co within 48 hours of delivery, and we’ll make it right!

🌍 Wholesale & Stockists

Q: I want to stock GOOD KOFFEE. Do you offer wholesale?

A: Absolutely! If you’re a café, retailer, or distributor, we’d love to work with you. Get in touch here for wholesale inquiries.